Similar to Uber’s “God View” scandal, Lyft staffers have been abusing customer insight software to view the personal contact info and ride history of the startup’s passengers. One source that formerly worked with Lyft tells TechCrunch that widespread access to the company’s backend let staffers “see pretty much everything including feedback, and yes, pick up and drop off coordinates.”When asked if staffers, ranging from core team members to customer service reps, abused this privilege, the source said “Hell yes. I definitely looked at my friends’ rider history and looked at what drivers said about them. I never got in trouble.”
Web site Quartz recently discovered that Google routinely logs quite a bit of information in your Location History, plus uses Bluetooth devices as an additional source of location information – even when you have Location turned off. Even on phones not having a SIM card installed.
Surveillance and privacy violations are the primary business purpose of the Internet.