The audio maker Bose, whose wireless headphones sell for up to $350, uses an app to collect the listening habits of its customers and provide that information to third parties—all without the knowledge and permission of the users, according to a lawsuit filed in Chicago on Tuesday.
The primary business model of the Internet, and by corollary The Internet of Things, is surveillance. This NBC News report describes many other devices that have been surveying their customers habits. As spying on customers becomes routine, it seems the only thing they’ve done wrong was fail to disclose their spying to the customers. Since most people do not read privacy agreements, most companies may legally spy on their customers, as long as it is disclosed.